Shipping policy

Last updated: February 26th, 2026

Order Processing

Orders are processed after payment confirmation. Processing times may vary depending on product availability, order volume, and operational considerations. Orders are not shipped or delivered on weekends or public holidays.

Shipping Methods and Delivery Times

Shipping options and estimated delivery times are displayed at checkout. All delivery times provided are estimates only and are not guaranteed. Delivery times may vary based on destination, carrier performance, customs processing, and factors outside our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout. Shipping fees are non-refundable except where required by applicable law.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless explicitly stated.

Tracking Information

Once an order has shipped, a shipment confirmation email may be sent with tracking information where available. Tracking updates are provided by the carrier and may not be updated immediately.

Shipping Delays

We are not responsible for shipping delays caused by carriers, customs authorities, weather conditions, labor disputes, or other events beyond our reasonable control.

Lost or Damaged Shipments

If an order is lost or arrives damaged, customers must contact us as soon as reasonably possible with their order number and relevant details so that we may investigate the issue with the shipping carrier.

Contact Information

For questions regarding shipping, please contact us at:
contact@bautzofficial.com 
You can also reach us by clicking the Chat Box on the homepage.